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WELCOME TO OUR NEW LOOK!  OLD WEB REMNANTS MAY STILL BE IN YOUR CACHE (STORED LOCALLY).   [SHIFT] [F5] WILL FIX THIS.

CUSTOMER SUPPORT

We strive to provide our customers with the highest quality customer and technical 24/7/365 support. Whether it is a billing related question, RFQ, presales or help getting our products integrated in your application, we strive to provide you the best customer support. We have a comprehensive ISO-9001:2015 Standardized Quality Management implemented which focuses on product quality, risk management and customer satisfaction. We offer the most flexible customer and technical support available by email, phone or live chat.

For immediate support, please contact Sima S. Enterprises LLC directly via phone, email or live chat. Emails are answered usually within in minutes to a few hours. If for some reason, we are not available by phone, please leave a voicemail or send us an email. We will return your message and encourage our customers to leave a voice message, in order for us to return the call as soon as we become available.

For an informal or formal written quotation or a request for an RMA, the best method of communication is by email.

Please contact our support team to get our products integrated into your application. He will be happy to help you build a high-quality system in which you can depend on. We only provide support on our products and their incorporation into your system. For more complex application support our partner MYITUSA can provide you with Engineering and IT support for your complex system requirements.

Please Contact us at:
Technical Support
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